Customer Experiences

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Alain et Jocelyne – Grolejac

Après plusieurs séjours dans la région de SARLAT nous avons décidé de choisir cette magnifique région du PERIGORD NOIR pour nous y installer définitivement au jour de notre retraite.

Plusieurs années sont nécessaires au bon mûrissement d’un tel projet, et donc, après maintes et maintes solutions envisagées, location, achat dans l’ancien, construction …, nous optons pour la construction.

Pour certains de nos amis, nous nous lançons dans une aventure …… aventureuse, d’autant que nous voulons ‘’notre maison’’ avec des plans bien à nous, des volumes réfléchis par nous et pour nous.

Il était hors de question de choisir une maison sur catalogue, où seules quelques personnalisations nous seraient ‘’autorisées’’ moyennant, parfois, des plus-values…. !!!

La meilleure source de renommée locale (appelée couramment la technique du ‘’Bouche à Oreille ‘’) nous incite à pousser la porte des locaux de CONSTRUCTION PLUS munis de notre plan travaillé durant des jours et… des nuits.

C’est Didier qui nous reçoit:

Première satisfaction: notre plan … pas de problème. Ensuite, spontanément, il nous propose la visite de réalisations et de chantiers en cours. Nous allons, pour ce faire, sillonner la région et même y rencontrer des propriétaires en place.

Indéniablement, notre interlocuteur est passionné et fier de nous amener sur le terrain.

Deuxième satisfaction: Une opportunité personnelle nous permet de faire l’acquisition d’un terrain sur la commune de GROLEJAC répondant à nos critères environnementaux.

Tout est réuni pour plonger dans cette aventure – pas si aventureuse – puisque soumise aux règles et encadrement du Contrat de Construction (CCMI) que nous signons courant 2014.

Notre projet est alors confié à Séverine qui va peaufiner notre plan et ce, grâce à un dialogue régulier et constructif avec nous concernant l’aménagement intérieur, et l’aspect extérieur (volumétrie) de notre nouvelle maison.

Fin 2014, le permis de construire est accordé.

Pendant tout le processus de construction, Alain, dont les compétences techniques sont parfaitement maîtrisées, sera notre interlocuteur sur le terrain, accompagné dans la complémentarité par David et Cyril.

Début 2015, nous prenons pied dans la région ; Nous louons une maison sise à 12 km de notre chantier, cette proximité nous a permis un contact régulier avec les artisans locaux sélectionnés par CONSTRUCTION PLUS.

12 mois plus tard, le 22 décembre 2015 la réception de la maison est effective. Une réception avec « zéro réserve» est impossible bien entendu, et CONSTRUCTION PLUS n’échappe pas à la règle.

Nous emménageons le 23 décembre 2015 et le peu de réserves mentionné lors de la réception est levé très rapidement en suivant.

Si le ‘’ bouche à oreille’’ local a été déterminant dans notre choix, nous sommes aujourd’hui heureux de pouvoir y participer à notre tour… !!!.

Jean-Pierre et Dominique –
Les Bories

Souhaitant quitter la région Parisienne et nous installer en Périgord, nous avons profité de nos vacances 2007 pour effectuer une première approche des constructeurs locaux, CONSTRUCTION PLUS nous à séduit d’emblée par ses réalisations Périgourdines très personnalisées.
 
Au cours de nos vacances 2011, nous avons rencontré Didier qui nous a assistés et conseillés pour la recherche d’un terrain en tenant compte de l’ensemble de nos exigences.
 
Le terrain retenu, nous avons mis en place notre projet avec David (concepteur / dessinateur), la collaboration fut parfaite et aboutit à un projet respectant notre cahier des charges et répondant à toutes nos attentes, un Contrat de Construction de Maison Individuelle (CCMI) fut rédigé pour contractualiser notre démarche.
 
CONSTRUCTION PLUS initia dans la foulée la constitution d’un dossier de demande de Permis de Construire et, après obtention de celui-ci, les travaux débutèrent fin mai 2012 pour se terminer 13 mois plus tard en juillet 2013.
 
Nous pouvons féliciter la qualité et la ponctualité de toutes les équipes des sous-traitants sélectionnés par CONSTRUCTION PLUS ainsi que la coordination du chantier diligentée par le tandem Alain et Cyril (conducteurs de chantiers).
 
Sont intervenues (sous le contrôle des conducteurs de chantiers) les entreprises réalisant le gros œuvre (terrassement, maçonnerie, charpente, couverture, menuiseries extérieures) puis, successivement, toutes les équipes de second-œuvre (plâtrerie, isolation, électricité, chauffage, plomberie, sanitaires, carrelages, faïences) pour parvenir à notre réalisation réussie livrée clés en main peintures terminées, prête à aménager, pour les vacances de juillet 2013.
 
Après quelques temps (mois) passés nous nous réjouissons encore de nos choix retenus avec Construction Plus, et du bien vivre dans notre réalisation.

Peter & Margaret – Ile of Man

My wife and I decided to contract Construction Plus to build a house for us on a plot of land that we had bought in Le Vigan, near Gourdon. We have received excellent service throughout the project:

1. Language difficulties

Our initial concern was that neither of us speaks good French, and as a result we thought that we might experience difficulties. This was not a problem. Didier Vandewynckele and other people in the company speak very good English and have been able to make sure that we have understood every part of the project.

2. Choosing a design

We looked at various designs supplied by Construction Plus, but none of them provided exactly what we were looking for. However, Didier discussed various possibilities with us and took us to see a number of properties under construction. This gave us a better idea of what we wanted. Construction Plus converted our ideas into detailed plans.  After further discussions and some further alterations a final proposal was prepared for us, with an estimate of costs. There was no charge for this service.

3. The building specification

A detailed specification was provided and fully explained to us. It was the most detailed specification that we have received from a building contractor and much clearer than those that we have received from builders in England. Everything was itemised and details were included of all the materials to be used and of the allowances to be given to us for choosing tiles and bathroom fittings.

 It was only when everything had been fully explained and agreed that we committed ourselves to the project, and signed the contract.

4. Costs

The building programme was subdivided into six stages each of which was subject to a stage payment on completion of the specified work. We were given details of a small number of possible extra costs, for example if extra digging was needed. There were no hidden costs and we knew exactly what we had to pay at each stage. It was reassuring that payments were made on completion of each stage and not in advance (which has been the case with some English building projects)

5. Progress

We were given an estimate of the timetable for the project (subject to weather etc). We were also informed that Construction Plus would be subject to a penalty if the building was delayed beyond a given date. Construction Plus have kept to the timetable and provided us with progress reports. We have visited France at three monthly intervals, and have had meetings to discuss progress and arrange the deadlines for us to identify the position of switches and sockets and to choose floor covering and fitments. Any queries that we have had in between our visits have been dealt with promptly and efficiently by telephone or email.

6. Quality

We have been impressed with the quality of the build, and the fittings. The allowance for choice of tiles and fitments has enabled us to choose items of good quality from the suppliers recommended by Construction Plus.

7. Completion

We are looking forward to the completion of the project in March 2007, and we have every confidence that it will be completed on time

We commenced this project with some anxieties. Past experience in England and the Isle of Man has shown us that construction rarely goes as planned. In addition we were concerned at our inability to speak French well, and our lack of knowledge of French regulations. We need not have worried! The service that we have received from Construction Plus has been exceptional. Their standards are high, and we believe that we have got good value for money. In particular we are grateful to everyone at Construction Plus for their willingness to meet our wishes and their patience in working with people who are learning to speak French.

We would recommend Construction Plus to anyone seeking to build a house in France, and have done so already. We would be pleased to show anyone around our house and answer further questions.

Sarah and Paul BURN

We were very lucky to have friends living near Gourdon who recommended Construction Plus to us.
We initially purchased our land through a local estate agent and after good advice we approached Construction Plus in December 2004. Without an appointment we simply walked into the Sarlat office to view the styles of houses we hoped to be able to afford !
We were greeted at the office by Didier and he was very happy to spend time with us and show us the styles of houses that Construction Plus could build. The whole process was explained to us very well as Didier speaks excellent English, something we found a tremendous help as our French is quite limited.
After we made our decision to “go ahead” with employing Construction Plus to build our home, we were given frequent updates from Didier regarding the process of planning permissions and time estimates. We were advised at the start that the whole building process would take about 10 to 12 months so we knew not to expect our house to be built any quicker.
One of our happiest moments during the process was when we had to meet with Didier and other Construction Plus staff at our field to mark out the position of the house, just to double check that it was going in the right position before the concrete foundations appeared.
The staged payments system was excellent for us and a much better process than in the UK. We had very good contact from Construction Plus and when the time came to choose roof tiles and render colour we were chauffeured around the beautiful Dordogne countryside by Didier until we found the tiles and colours to our liking. On another visit we were again driven around by Didier to bathroom and tile showrooms to make more choices and then spent an afternoon with Alain planning where each individual light switch, wall socket and light fitting should be positioned .
We always found the staff at Construction Plus to be very warm and friendly and prepared to listen to our requests and offer some very sound advice. Any appointments made were always kept and the staff always turned up on time!
As the build progressed we were kept updated with emails from the company and finally in July 2006 12 months after the foundations had been laid, we were handed the keys to our beautiful house.At no time did we feel that we needed to complain to the company and we look back regularly at events over the last 2 years and only have very happy memories of our contact with Construction Plus.
The quality of the building work is excellent and the landscaping done at the end of the project is highly commendable.
We would highy recommend Construction Plus for their friendly, approachable, professional and personal service.
Sarah and Paul BURN

Philippe – Le Paillé – Domme

Nous tenions à remercier toute l’équipe pour avoir concrétisé notre rève !

Voici quelques photos la notre maison finie ! ( Tout du moins extérieurement !!)
Très proche du dessin initial de David !
Nous sommes très content de cette réalisation aboutie avec succès
Nous sommes également très satisfait de vos prestations et ne manqueront pas de vous faire de la pub !
Merci encore d’avoir mené à bien cette construction avec des contraintes de délais assez court !
Un grand remerciement pour les terrassiers qui ont vraiment contribué à la touche finale et qui ont su mettre la maison en valeur !

Marc, Deborah, Benjamin & Harriet – Payrac

Dear Didier and Alain,

We would all like to thank you very much for the fantastic house you have builted for us. The house has exceeded our expectations by a huge amount, we feel that what you have created for us is a dream come true.

Your attention to detail is exeptional and we had assumed that the items within the budget would be basic, however the quality of the fittings is a very high standard certainly not basic.

The process was at no time stressful but in fact a pleasure. We actually enjoyed the visits to France to view the progress and the communication via email in Franglais with you and your staff.

We would also like to thank all your colleagues that we have dealings with Séverine, David, & Cyril. The Workmen that we met on site were all very polite and helpful too.

We felt the design process was very high tech and the CAD drawings you provided are an absolute reflection of the final result. The initial changes we requested to the design were provided immediately. We had initially had quotes from two larger companies but your planning process was far more superior and efficient.

The planning application was absolutely no problem for us as you handled everything including the extra regulations of the Architecte of Bâtiments de France.

Once again, we are totally delighted with what you have created and thank you all.

Should you require a testimonial or wish to show your work to potential clients we would be pleased to oblige. We have many photographs from start to completion. On our return to UK, we will post you a CD with all the photographs for your records.

Once again,

Many thanks,

Completed Projects

Contact Us

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Sarlat

29 Boulevard Eugène Leroy
24200 Sarlat Cedex
Tél: 05 53 59 25 31 – Fax: 05 53 31 22 63

Gourdon

12 Boulevard Cabanès
46300 Gourdon
Tél: 05 65 41 43 65

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